Privacy Policy

July 29, 2026 buzzzoomer

Privacy Policy

Introduction

Welcome to https://surprise.buzzzoomer.com (hereafter referred to as "Surprise," "we," or "the Company"). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of information about our users in adherence to various international privacy laws, including but not limited to:

  • Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil's General Data Protection Law (LGPD)
  • California's Consumer Privacy Act (CCPA/CPRA) and Colorado's Consumer Privacy Act (CPA)
  • Utah's Consumer Sales Privacy Act (UCPA), Connecticut's Consumer Data Protection Act (CTDPA), Virginia's Consumer Data Privacy Act (VCDPA)
  • South Africa's Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of the Surprise platform, including our websites, mobile applications, online services, and products. However, it does not extend to third-party platforms, apps, or services accessible through links on our site, as these have their own privacy policies that govern data collection and usage.

Processing Activities

This policy guides how we interact with users when:

  • You sign up for and use our applications and services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • You receive communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

Surprise collects various categories of personal data, including:

  • Account Information: User names, email addresses, and passwords used for accessing accounts.
  • Payment Information: Details related to payment methods, transaction histories, and billing addresses.
  • Financial Information: Financial records and banking information securely stored for financial transactions.
  • Purchase Information: Data about products or services bought from us, including quantities and order details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for service provision and analytics.
  • Location Data: Geolocation data providing approximate locations when users interact with our services.
  • Feedback: User-submitted reviews, ratings, and comments.
  • Social Media Information: Publicly available information from social media platforms when users choose to connect their accounts.
  • Product Information: Details about products viewed, added to carts, or purchased on our platform.

We gather this data through direct user input, interactions with our services, and the use of automated technologies, such as cookies and similar tracking tools. Additionally, we may receive personal data from third parties who assist in providing our services, always subject to their respective privacy agreements.

Cookies

Surprise uses cookies to enhance user experience and for analytics purposes. Cookies are small text files stored on your device that serve various functions, categorized as:

  • Strictly Necessary: Essential for navigating the website and using its core features.
  • Preference: Remembering user preferences and settings to personalize the site.
  • Analytics: Collecting information about users' interactions with our services for performance measurement and improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage or opt-out of specific cookie types.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Once these purposes are met, we securely delete or anonymize the data.

Security Measures

Surprise implements robust organizational and technical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. We employ encryption for data in transit and at rest, as well as secure third-party processing partners who adhere to strict privacy standards.

Children's Privacy

We do not intentionally collect or store personal data from children under 18 years of age. If we learn that a child has provided us with personal information without parental consent, we will take steps to delete that information.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data, including:

  • Access: The right to request access to and receive information about the processing of your personal data.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for certain purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or have questions about our privacy practices, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

Surprise reserves the right to update and modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, with an updated revision history provided for reference.

Contact Information

For inquiries, unsubscribe requests, or data-related matters, please reach out to us via:

We appreciate your trust in Surprise, and we are committed to maintaining the highest standards of privacy protection.